Click on start and Type regedit on search bar (on RUN command)
There are two workaround for this issue which are listed here, Fix MSI Installer/Windows Explorer/Windows Update has stopped Working Method 1: Registry Editġ. 0, time stamp: 0×49433e67įaulting application start time: 0×01c97968a23fc032įaulting application path: C:\Windows\Explorer.EXEįaulting module path: C:\Windows\SYSTEM32\ntdll.dll 0, time stamp: 0×49431f06įaulting module name: ntdll.dll, version. In Event Viewer, an Error level log is been recorded, and has the details similar to below:įaulting application name: Explorer.EXE, version. In Simple term when ever you try to install or uninstall any application with Windows Installer (.msi) or executable which Calles msiexec.exe or while updating windows 7 with windows updater, windows installer / windows explorer trows an error “Windows Explorer has stopped working” or “Windows Installer has stopped working”. It seems that ANY process that calls WinSqmStartSession in ntdll.dll will start crashing when MachineThrottling is enabled in the registry, which seems to happen as a result of CEIP running.
Rafael from withinwindows has discovered that fault lies with the SQM Client which is part of the Customer Experience Improvement Program.
Like mp3 bug this windows 7 bug is more dangerous which could led to need of formatting windows 7. In this bug SQM client causes windows 7 Explorer or msiexe.exe to crash. After Windows 7 mp3 bug here is another bug finding of windows 7.
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